Frequently Asked Questions

Shipping & Delivery

  • Domestic shipping can take up to 9 business days.

    US shipping could take up to 14 business days.

    Processing and shipping times will be longer during sales and busy periods.

  • Shipping rates can vary depending on your region and are calculated at checkout.

    Here are the full details of our Shipping Policy.

  • Free shipping is applied to all orders of $99 or more pre tax and shipping. Free shipping does not apply to oversize items. Learn more.

  • No, unfortunately we only ship within Canada and the US.

    At this time we cannot ship skis with mounted bindings to the US.

In Store Pickup

  • At checkout, select "Pickup in store" as your shipping method.

  • In-store pickups are free of charge!

  • Orders are usually ready for the next day or earlier. You will receive confirmation once your order is ready.

    In-store pickups are only processed between 9am-5pm MST, not including statutory holidays.

  • Please have your order number handy as well as a valid piece of I.D. such as a drivers license.

Member Information

  • Simply create an account and enjoy the perks!

  • Our membership program is 100% free to be a part of.

  • Member's receive 10% of all qualifying items amongst other perks. Learn more.

  • The 10% off code applies only to clothing & footwear excluding all Arc'teryx, Patagonia, Hestra & Blundstone products.

  • First make sure you are logged in. At checkout, enter discount code "MONODS MEMBER" in the discount code box.

Returns & Refunds

  • Yes we offer full refunds minus a $7.99 restocking fee.

  • A refund request can be submitted within 15 days after you receive your product.

  • Items are only returnable if they are unused/unopened and have all original tags and are not excepted from returns. Some products are not eligible for returns. Learn More.

  • We will send you a shipping label to return your order. Just drop it off at Canada Post.

  • Oversize itmes will have an additional charge of $21 subtracted from the refund. Orders to the US will be up to the customer to ship back.

Help Center

Shipping Information

Return Policy

Price Matching

Warranties

Membership Information